Return Policy

Return Policy

We want you to be completely satisfied with your purchase from Hala Jewels.

Returns

We accept returns within 30 days of delivery. Items must be unworn, undamaged, and in their original packaging.

How to Return

Contact us at info@halajewels.com with your order number and reason for return. We will provide return instructions within 24 hours.

Refunds

Refunds will be processed within 5-7 business days of receiving your return.

Non-Returnable Items

Customized or personalized items cannot be returned unless they arrive damaged or defective.