Return Policy
Return Policy
We want you to be completely satisfied with your purchase from Hala Jewels.
Returns
We accept returns within 30 days of delivery. Items must be unworn, undamaged, and in their original packaging.
How to Return
Contact us at info@halajewels.com with your order number and reason for return. We will provide return instructions within 24 hours.
Refunds
Refunds will be processed within 5-7 business days of receiving your return.
Non-Returnable Items
Customized or personalized items cannot be returned unless they arrive damaged or defective.