Refund Policy

Refund Policy

At Hala Jewels, your satisfaction is our priority.

Refund Eligibility

Refunds are available for items returned within 30 days of delivery in original condition.

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. You will receive an email confirmation when your refund is processed.

Partial Refunds

Partial refunds may be granted for items that show signs of wear or are returned incomplete.

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error or a defective item.